Electronics Return Policy
Thank you for shopping with Queen Repairs! We strive to provide the best service and products. Please review our return policy.
1
Change of Mind Returns (15 Days)
We accept change-of-mind returns within 15 days of purchase, provided the item is in original condition, with all packaging and accessories intact.
2
Inspection & Eligibility
All returned items will be thoroughly inspected. Items must be:
​
-
Unused and in original condition
-
Free from physical or liquid damage
-
Complete with all accessories and packaging
3
Exclusions
We cannot accept returns for:
​
-
Items damaged due to misuse, mishandling, or neglect
-
Products with liquid damage
-
Items missing parts or accessories
4
Refund Process
-
Approved refunds will be processed via the original payment method within 7 business days.
-
If an item is ineligible for return, it will be sent back to the customer.
5
Exchange Option
If you would prefer an exchange, please contact our team to arrange a replacement.
6
Proof of Purchase Required
A valid proof of purchase (receipt or order confirmation) is required for all returns.
7
Return Shipping
-
Customers are responsible for return shipping costs, unless the item received was incorrect or defective.
-
We recommend using a trackable shipping service to ensure safe return.
8
Manufacturer's Warranty
For warranty-related issues, please refer to the manufacturer’s warranty policy included with the product.
​
For any questions or further assistance, feel free to contact us at queenrepairs@gmail.com.
​
Thank you for choosing Queen Repairs – we appreciate your business!